Terms & Conditions:
1. Appointments will only be confirmed once a 50% non refundable deposit has been paid by cash or bank transfer. This may be transferred to an alternative date providing 48hrs notice is given. This notice period may be waived at Sarah Harvey's discretion in extenuating circumstances.
2. Clients under the age of 18 will be required to provide parental consent and may require a parent to be present. Some treatments will not be carried out on clients under the age of 16.
3. Clients are required to complete a record card prior to any treatment to give consent for treatments being carried out. This will include disclosing some medical history and pre existing conditions. This also includes confirmation of any allergies the client may have. Once signed it is the clients responsibility if any adverse reactions occur. Information collected will be locked in a secure box and will not be used for any other purpose than as business records and to document any further treatments.
4. Record cards also confirm clients have agreed to any pre treatment advice given and that they will adhere to any aftercare advice. Sarah Harvey can not be held responsible for any circumstances where pre treatment and aftercare advice has not been followed.
5. Treatments may be refused if a patch test is required but has not been carried out 24 hours prior to the appointment time. Clients will always be notified upon booking appointments if a patch test is required.
6. Treatment will be refused if any contraindications (symptoms or conditions indicating against the completion of a treatment) are identified. Advice will be offered to the client of actions to take and an alternative appointment time will be offered. Please note that any advice offered is not medical advice and clients may be required to seek advice from a GP, pharmacist or medical professional.
7. If for any reason a treatment can not be carried out by Sarah Harvey, the client may be offered an alternative makeup artist or therapist. If this can not be arranged or the client does not agree to this the deposit can be transferred to an alternative date. If this is inconvenient for the client and an agreement can not be made between the client and Sarah Harvey a refund may be offered at Sarah Harvey's discretion.
8. The cost of travel is included in the treatment price up to 20 miles from DH4. Locations outside the 20 mile limit will be charged at 45p per mile.